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Norms, Goals, and Stakeholders in Program Evaluation

P.J.M. Verschuren, & Laszlo Zsolnai: “Norms, Goals, and Stakeholders in Program Evaluation” Human Systems Management , 1998, Vol.17, No. 2, pp. 155-160.

Evaluation research favours goal based evalu­ation. However, the achieve­ment of the stated goals of interventionists, problem solvers or program managers is not a sufficient condition for a good decision or a successful program implementation. The value of a program, an intervention or a decision is determined not only by the achievement of its stated goals but also by its intrinsic ethical value and its performance for the stakeholders. Hence a program or a decision can be considered as successful if it meets the applying ethical norms, works well in achieving its stated goals, and produces satisfying results for the stakeholders.